Deposits/Withdrawals

Transactions on the blockchain network are not instantaneous. Before appearing on exchange, they need get confirmed by the network. If your funds have not been credited to your Exbitron wallet yet: Check the transaction yourself: - Enter the wallet address in the search box on the blockchain explorer website. For example, use [Blockchair](https://blockchair.com/) to verify BTC, LTC, BCH, DOGE and XMR transactions. - Check the date and amount of the transaction. - If the transaction is not con...

Deposit status Success The deposit transaction was successfully deposited into the account, and balance is now usable. Withdrawal status Processing Exbitron system received your withdrawal request, and it is being processed. If its processing more than 30 minutes - 1 hour, please reach out support via ticket system. Succeed The transaction was successfully confirmed, the amount was withdrawn from the locked funds. Rejected The withdrawal failed, the amount was returned back to the accou...

Withdrawn BSC (BEP-20) tokens to Ethereum (ERC-20) network If you’ve withdrawn BEP-20 tokens (like BNB and BUSD) using Ethereum (ERC-20) network, you should be able to retrieve them. There are three different situations, each with its own solution: 1. You sent the tokens to a wallet that supports BSC and Ethereum. If you have this type of wallet, you are lucky, you will just need enable correct network (ERC-20 in our case) of the coin (BNB or BUSD) and balance will appear in the wallet....

Missing or Wrong Deposits Deposit made to incorrect receiving / deposit address or Unlisted token deposited: Exbitron generally does not offer a token/coin recovery service. However, if you have suffered a significant loss as a result of incorrectly deposited tokens / coins, Exbitron may, solely at our discretion, assist you in recovering your tokens/coins. Exbitron has comprehensive procedures to help our users recovering their financial losses. Please be noted that successful token recovery...